If you are not satisfied with the product after the purchase made through the Sunflex.com address, you have the right to withdraw from the sale within 14 days, without any conditions, pursuant to Article 48/3 of the TKHK. For the realization of RETURN;

• Products must be unused and in their original packaging.
• An invoice showing that the sale has been made is required.

For RETURN, you can contact our customer representatives within 14 days of delivery and create your RETURN request instantly. After your request is processed, the return process will be canceled for products that are not shipped within 5 days.

After the product returned by our company is received from the cargo and the necessary examinations are made, the refund process is started and the product price is reflected in your account within an average of 8 working days.

Shipping costs for product returns belong to the customer.

CHANGE

Our Sunflex products are prepared for shipment by our quality department after final checks. If any damage or missing parts are detected in the delivered products, you can document them with a detailed explanation and photo and contact our customer representatives immediately.

Contact us for all your requests regarding our RETURN and EXCHANGE policy. You can contact immediately.